Healthcare Offices Miss New Patient Calls Every Day
The call usually comes in right when the front desk is checking someone in, someone else is asking about a […]
Healthcare
Healthcare
Healthcare
New Patient Calls Often Happen During Your Busiest Hour
At 10:27 in the morning, the waiting room is full, a patient is checking in at the front desk, a
Healthcare
Weekend Calls Are New Customers Ready to Book
On Saturday morning around 9:14, someone finally has time to deal with their health issue. They’ve been meaning to call
Healthcare
Healthcare Offices Miss Patient Calls Right Before Closing
At 4:52 PM, your front desk is trying to wrap up the day. Patients are checking out. Tomorrow’s schedule is
Healthcare
Healthcare Offices Lose New Patients at Lunch
At 12:22 PM, your front desk is dealing with a patient checking in, another patient asking about a bill, and
Healthcare
Healthcare Offices Lose Revenue When Reminders Don’t Go Out
At 7:30 in the morning, the first patient on the schedule does not show up. The front desk tries to
Healthcare
Healthcare Offices Miss Follow-Up Appointment Calls
At 6:05 in the evening, a patient is sitting at the kitchen table looking at a paper that says they
Healthcare
Healthcare Offices Lose New Patients From Voicemail Calls
At 4:58 in the afternoon, a woman sits in her car outside a pharmacy and realizes she still has not
Healthcare
Healthcare Offices Miss Appointment Calls During Lunch Hours
At 12:18 PM, someone is sitting in their car on a lunch break trying to schedule a doctor’s appointment. This
Healthcare
When Patients Call After Hours, They Don’t Wait
At 7:12 PM, a mother is sitting on the couch holding a child with a fever. The office they usually