Auto Repair Shops Miss New Customer Calls Daily
The New Customer Who Called During Lunch It is 12:26 in the afternoon. Your service advisor is eating lunch at […]
The New Customer Who Called During Lunch It is 12:26 in the afternoon. Your service advisor is eating lunch at […]
When The Phones Blow Up And No One Can Answer It is Monday morning at 8:05. The shop just opened.
The Breakdown Call That Went Somewhere Else A guy is sitting in a parking lot at 4:47 PM and his
The Estimate Call Is The First Sale A lot of shop owners think the sale happens after the inspection, after
When Everything Breaks At The Same Time Every auto shop has a few weeks every year where it feels like
When The Phone Rings, That’s Usually Money Think about how most big repair jobs actually start. It’s not when someone
The Morning You Were Already Slammed It’s 8:10 in the morning. You just opened the shop. Two people are already
Most big repair jobs start as estimate calls A lot of the bigger tickets in auto repair don’t start as
The job usually goes to the shop that answers first Picture a normal weekday around 5:40 in the afternoon. Someone
Most Lost Jobs Happen Before The Car Ever Shows Up Most auto shop owners think they lose jobs because of