Follow-Ups Are Where Most Deals Are Actually Won
At 7:46 in the evening, someone finally replies to a quote you sent three days ago. They say, “Sorry, work’s […]
At 7:46 in the evening, someone finally replies to a quote you sent three days ago. They say, “Sorry, work’s […]
At 8:11 in the morning, you’re not doing revenue-producing work. You’re answering emails. Confirming appointments. Returning a call from yesterday.
At 3:08 PM, everything starts happening at once. One technician calls saying the job is going to run over. Another
At 5:36 in the evening, you’re walking through a house with a potential client doing an estimate. They’re asking about
At 9:41 on a Monday morning, the phone has already rung 14 times. Two tenants called about maintenance. One owner
At 10:18 on a Tuesday morning, your parking lot is full. Two customers are waiting at the counter. One technician
At 4:52 PM, your front desk is trying to wrap up the day. Patients are checking out. Tomorrow’s schedule is
At 1:17 in the afternoon, your crews are out working. You’re driving between walkthroughs, one cleaner is texting about being
Saturday morning, 9:06 AM. You’re not in the office. Maybe you’re with family, maybe you’re running errands, maybe you’re finally
At 8:07 in the morning, you’re already dealing with a maintenance issue. A tenant’s sink is leaking and they’re upset.